Tracking your cango withdrawal time means looking past the instant cashout banners and reading the real clock inside the cashier. Every cashout request goes through two internal stages before the money ever leaves the house: a pending window of up to 24 hours, followed by an approval and processing window of up to 24 hours. Before your first request moves at all, you must pass identity verification via Sumsub, which usually takes 24 to 48 hours on business days. Minimum cashout is A$30, and you must wager your raw deposit at least 1x on pokies before requesting a payout.
Where in the lobby: Open the top-right profile menu or click the green Cashier button in the header, then switch from Deposit to the Withdrawal tab to view active limits and pending requests. If you need to clear your 1x deposit turnover first, use the main lobby search bar to type a pokie title like Bonanza Billion or Elvis Frog TRUEWAYS and spin through your balance.
Cango withdrawal time: timeline at a glance
When you hit the cashout button after a session on BGaming or Thunderspin pokies, the timer starts immediately. The finance team operates 7 days a week, so weekend requests do not sit untouched until Monday morning, though bank networks and document checks still follow business day rules. Below is the complete breakdown of every stage from submitting your request to seeing the A$ balance in your personal account.
| Stage | Duration | Weekend Schedule | Key Action or Requirement |
|---|---|---|---|
| Sumsub Verification (KYC) | Up to 48 hours (usually 24 to 48 hours) | Business days only (excludes weekends) | Upload photo ID, address proof under 90 days, and selfie |
| Pending Window | Up to 24 hours | Runs 7 days a week | Request sits in cashier queue and can be cancelled by player |
| Internal Processing | Up to 24 hours | Runs 7 days a week | Finance team checks 1x deposit turnover and bonus rules |
| Crypto Wallet Payout | Usually within 1 hour after approval | 24/7 blockchain transfer | Sent to your BTC, ETH, USDT, or LTC address |
| Visa / Mastercard Payout | Typically 1 to 3 business days after approval | Bank business days only | Sent via Visa OCT or Mastercard Payment Transfer |



